Erin Carroll

Vice President of Sales

Erin joined Bottleneck in December 2011 as the Director of Events for South Branch Tavern & Grille. There, she developed systematic processes for large corporate and social events that she eventually applied company-wide.

Erin’s career grew from Director of Events & Business Development to Vice President of Sales, where she oversees event management for all Bottleneck locations. While managing a sales team, Erin develops ongoing initiatives to create new business and retain existing clientele.


Erin graduated from Illinois State University with a BA in Communications. Erin started her professional career in technology sales at CDW which eventually led her to various Senior Business Development roles in real estate and healthcare. Erin has come full circle with Bottleneck Management, having been born into the catering world with her mom owning her own successful catering business which was run out of their family home. Her early days in hospitality included bartending and waiting tables at Olive Garden, and in the suites at the United Center, and at Chicago White Sox games during her college years. Her ingrained sense of excellent customer service and hospitality, coupled with her vast experience in sales and new business development, allows Erin to have a qualified perspective to help Bottleneck’s overall growth.

Outside of Work

Erin prides herself on her “Southside Irish” large family (youngest of six with 12 nieces and nephews) and close friends, with whom she spends as much time as possible. Erin’s favorite pastime is watching and listening to live music (otherwise known to Erin as “church”). After long days of executing and managing events, you can usually find Erin at a concert with a glass (or two, depending on the event) of red wine in her hand.