Erin Carroll

Erin joined Bottleneck Management in December of 2011 as the Director of Events for South Branch Tavern & Grille. There, she developed systematic processes for large corporate events as well as launched the now very popular wedding program for weekend business when the restaurant is normally closed to the public.

Erin was promoted to Director of Events & Business Development in December of 2013 and Vice President of Sales in 2022, where she oversees events and event management for all Bottleneck locations. Along with overseeing and managing all events and corresponding event teams, Erin is also tasked with developing ongoing initiatives to create new business and retain existing clientele.

Background

Erin graduated from Illinois State University with a BA in Communications. Erin started her professional career in technology sales at CDW which eventually led her to various Senior Business Development roles in real estate and healthcare. Erin has come full circle with Bottleneck Management, having been born into the catering world with her mom owning her own successful catering business which was run out of their family home. Erin also spent time bartending and waiting tables at Olive Garden, and in the suites at the United Center, and Chicago White Sox games during her college years. Her ingrained sense of excellent customer service and hospitality, coupled with her vast experience in sales and new business development, allows Erin to have a qualified perspective to help in Bottleneck Management’s overall growth.

Outside of Work

Erin prides herself on her “Southside Irish” large family (youngest of 6 with 12 nieces and nephews) and close friends, which she spends as much time with as possible. If you ask Erin what her favorite pastime is, it would be listening to live music (otherwise known to Erin as “church”). After long days of executing and managing events, you can usually find Erin with a glass (or two, depending on the event) of red wine in her hand to unwind.